This program teaches you the fundamentals and basic negotiation skills and techniques to negotiate effectively on both a business and personal level.

You will learn how to develop effective strategies and structured approaches that are the keys to successful negotiations and conflict resolution.

Areas and topics we will cover:

  • Strategies and the tactics to implement them
  • Value Claiming (win-lose) versus Value Creation (win-win)
  • Planning and implementing your negotiation
  • Dealing with difficult people
  • How to say “no” and save the deal and relationship